Taste by The Hour
Privacy Policy
Effective Date: July 25, 2026
Last Updated: July 25, 2026
Taste by The Hour (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when requesting services, scheduling a consultation, booking an event, completing a form, or communicating with us.
Taste by the Hour is a catering company that provides flavorful, professionally prepared food and personalized service for weddings, corporate events, private parties, celebrations, and special occasions. We create customized catering experiences based on each client’s event needs, guest count, menu preferences, and dietary requirements.
1. Business Information
Business Name: Taste by The Hour
Business Address: 2404 Hadley Street Houston Texas 77003
Business Email: [email protected]
Business Phone: (346)-550-7527
Business Hours: 8:00 AM - 6:00 PM
Time Zone: US Central (CDT)
2. Information We Collect
We may collect the following information:
Your name, email address, telephone number, mailing address, and preferred method of contact.
Event date, event type, venue, guest count, event location, service times, and other event details.
Menu preferences, food-service requests, dietary restrictions, and allergy information you choose to provide.
Quote requests, booking details, contracts, deposits, invoices, payment records, and transaction details.
Wedding ceremony information, including consultation details, ceremony date, venue, preferences, and coordination information, when wedding-officiant services are requested.
Form submissions, emails, calls, text messages, chat communications, and customer-support requests.
Website and device information, including IP address, browser type, cookies, and pages viewed.
Other information you voluntarily provide.
Please do not submit Social Security numbers, complete payment-card information, government identification, marriage-license images, or other highly sensitive documents through general website forms or text messages unless we provide a secure method.
3. How We Use Information
We may use your information to:
Respond to inquiries and provide requested services.
Prepare quotes, menus, service proposals, contracts, invoices, and payment requests.
Schedule consultations, tastings, catering services, events, and ceremonies.
Coordinate event details, menu selections, dietary requests, guest counts, venue access, and customer requests.
Process deposits and payments.
Send booking confirmations, reminders, event updates, document reminders, and customer-support communications.
Send promotional communications only when you have separately consented to receive them.
Improve our services, website, and customer experience.
Maintain business, accounting, insurance, and legal records.
Protect our rights, prevent fraud, and comply with applicable law.
4. Dietary and Allergy Information
Customers may voluntarily provide dietary restrictions or allergy information to help us plan requested services. Although we take reasonable care, food may be prepared or served in environments where allergens are present.
Customers with serious allergies should contact us directly before signing a catering agreement.
For more information, please review our Dietary and Allergen Notice:
https://tastebythehour.org/dietary--allergen-notice
5. Wedding and Ceremony Information
When wedding-officiant services are requested, information may be used to plan and perform the ceremony, coordinate with the couple or venue, and maintain related service records.
Legal marriage requirements vary by jurisdiction. Customers are responsible for obtaining and completing the appropriate marriage license and providing accurate information.
6. SMS and Mobile Messaging Privacy
Taste by The Hour may send non-marketing and marketing text messages.
Non-marketing messages may include quote follow-ups, consultation confirmations, booking updates, deposit reminders, menu coordination, guest-count reminders, venue details, ceremony scheduling, document reminders, and customer-support communications.
Marketing messages may include catering packages, seasonal menus, event promotions, wedding-service offers, discounts, and announcements.
SMS consent is optional and is collected separately from a general inquiry or purchase. Consent is not required to purchase services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To stop receiving text messages, reply STOP. For help, reply HELP or contact us at (346)-550-7527 or [email protected].
7. How We Disclose Information
We may disclose information to:
Employees, contractors, food-service personnel, venue contacts, coordinators, or other authorized parties when necessary to provide the requested service.
Vendors that provide payment processing, CRM, scheduling, website hosting, analytics, accounting, communications, security, and customer support.
Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or legal interests.
A successor organization in connection with a merger, sale, restructuring, or transfer, subject to applicable privacy requirements.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies for website functionality, analytics, advertising measurement, and user experience.
You may control cookies through your browser settings, although certain website functions may be affected.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain event and financial records, resolve disputes, enforce contracts, meet insurance requirements, and comply with applicable law.
10. Security
We use reasonable administrative, physical, and technical safeguards to protect your information. However, no electronic system or transmission method is completely secure.
11. Your Choices
You may:
Request correction of inaccurate contact information.
Request deletion of information where applicable and not restricted by legal or recordkeeping obligations.
Unsubscribe from promotional emails.
Reply STOP to withdraw SMS consent.
Contact us with privacy questions or customer-support requests.
Submit requests to:
Email: [email protected]
Phone: (346)-550-7527
12. Children’s Privacy
Our website and services are intended for adults arranging catering, events, or ceremonies. We do not knowingly collect personal information directly from children under 13 through our website.
13. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
14. Policy Updates
We may update this Privacy Policy from time to time. The current version will be posted on this page with the revised effective date.
15. Contact Us
Taste by The Hour
2404 Hadley Street Houston Texas 77003
Email: [email protected]
Phone: (346)-550-7527
Cancellation Policy:
https://tastebythehour.org/cancellation-policy